Contact Us First
Before initiating a chargeback or payment dispute, the client agrees to contact us to seek resolution of any concerns.
If you have concerns regarding a charge, service, or invoice, please contact us directly before initiating a dispute so that we can attempt to resolve the matter promptly and professionally.
Authorization and Acceptance
The client acknowledges that:
- Payment constitutes authorization for the purchased service.
- Electronic acceptance of these Terms & Conditions constitutes consent equivalent to a handwritten signature.
- Records of checkout acceptance, invoices, electronic communications, service delivery, and account activity may be used as evidence in response to payment disputes.
Services Delivered or Scheduled
Customers agree not to initiate a chargeback for services that have been delivered, performed, scheduled, or otherwise provided.
Supporting Documentation
In the event of a chargeback or payment dispute, we reserve the right to submit supporting documentation including:
- Accepted terms and conditions
- Checkout records
- Invoices and receipts
- Email correspondence
- Meeting logs
- Service deliverables
- Project records
- Customer communications acknowledging receipt of services
Evidence of service delivery may include emails, meeting records, call logs, work products, correspondence, invoices, project files, electronic acknowledgments, and system records.
Fraudulent or Abusive Chargebacks
Fraudulent or abusive chargebacks may be contested using all available documentation.
Contact us
Qbridge Solutions, LLC · VivekDutt@qbridgesolutions.com · 365-987-3001