Refund Policy:

General Policy

Due to the nature of professional services, time, expertise, consultations, research, analysis, planning, and work performed are generally non-refundable once delivered or commenced.

By purchasing our services, you acknowledge that resources are allocated and work may begin immediately following payment.
 

Cancellation Before Work Begins

If a cancellation request is received before any work has commenced, we may, at our sole discretion, provide a full or partial refund less any administrative, processing, or non-recoverable costs.
 

After Work Has Started

Once work has commenced, consultations have been held, research has begun, deliverables have been prepared, or services have otherwise been rendered, fees attributable to such work are non-refundable.
 

Completed Services

No refunds will be provided for services that have been completed, delivered, or substantially performed.

Client dissatisfaction alone does not constitute grounds for a refund when services have been delivered in accordance with the purchased scope.
 

Missed Appointments

Failure to attend scheduled meetings, consultations, interviews, or appointments without adequate notice may result in forfeiture of the applicable fee.
 

Chargebacks and Payment Disputes

Customers agree not to initiate a chargeback for services that have been delivered, performed, scheduled, or otherwise provided.

In the event of a chargeback or payment dispute, we reserve the right to submit supporting documentation including:

• Accepted terms and conditions

• Checkout records

• Invoices and receipts

• Email correspondence

• Meeting logs

• Service deliverables

• Project records

• Customer communications acknowledging receipt of services
   

Contact for Resolution

If you have concerns regarding a charge, service, or invoice, please contact us directly before initiating a dispute so that we can attempt to resolve the matter promptly and professionally.